Shipping & Returns

Shipping

Your Armpocket can’t wait to meet its new awesome owner!

 

EVERYDAY FREE SHIPPING

Armpocket proudly offers free ground shipping on all orders over $25.00 that ship within the US. No coupon required, simply select the free shipping option at checkout.

If you purchased Route Package Protection on your order and need to file a claim, please visit Route here

*Please note that Route insurance is non-refundable once your order ships out*

INTERNATIONAL

We do ship to most countries. Available shipping methods and rates are displayed once the shipping address is entered at checkout. Customs and duty fees vary by country and are not included in the shipping charge. Any additional fees, including carrier service fees for package clearance, are the responsibility of the recipient. 

We may also have a distributor near you! Please ask about our available international retailers here or contact us directly. 

Please Note: International Orders can take up to 3 months to arrive in some instances and unfortunately, we cannot guarantee delivery dates due to carrier delays.

SPEEDY SHIPPING

Orders placed Monday through Saturday before 11 AM EST (excluding holidays) will be shipped the same day, pending item availability and payment verification. Orders placed Sunday will ship the following Monday. All orders are shipped from Miami, FL.

DELIVERY ESTIMATES

The delivery dates are estimated times of arrival based on the carrier and method selection. These are estimates only, not guaranteed dates.

USPS DOMESTIC

  • First Class (Free shipping method) 5-10 business days
  • Priority: 2-3 business days
  • Priority Mail Express - 1 business day

Please Note: Delivery times are dependent on the carrier and Armpocket is not responsible for delayed or lost packages. If you're experiencing issues with your shipment, please contact us at hello@armpocket.com.

FEDEX DOMESTIC

  • 2 Day Guaranteed - Signature Required
  • Standard Overnight Guaranteed - Signature Required

RETURNS & EXCHANGES

Love it or return it!

We want you to achieve 100% happiness with your Armpocket experience. We encourage you to give it a test run and if you don’t completely love it, easily return it within 30 days

If you have not received your package, please let us know within 5 days of reported "delivered" status on the tracking. We are unable to replace items lost in transit if they are not reported promptly.

EASY EXCHANGES

We will happily exchange a product to another size, color, or model within 30 days of purchase date. Please contact the Armpocket team team at 1.877.276.7628 or email us at hello@armpocket.com for assistance and to obtain an RMA number. We will place a new order for you and charge you the purchase price for the item(s) included on the exchange order ensuring that no shipping charges are added. We offer free standard shipping on the exchange orders shipped to the U.S. You are responsible for the shipping cost to return the item. Once we receive your return, we will credit you the cost of the original item(s). Not applicable on orders shipped to international destinations.

REFUNDS

If you are not totally satisfied with your purchase, contact the Armpocket team at 1.877.276.7628 or hello@armpocket.com within 30 days of purchase date to request a Return Merchandise Authorization (RMA) number. Refunds are available up to 30 days after purchase date and return shipping is to be paid by the customer. Returns requested within the 30-day return policy window but not sent back within 45 days from purchase date will receive store credit only.

Please Note: Items purchased from unauthorized retailers are non-returnable and not covered by warranty. You can find authorized retailers here.